Contact Us — We're Here to Help

Pick a topic for a quick answer, or reach out — we reply within one business day.

01 — Talk to us

Contact our team

🕘 Hours

Monday–Friday, 9:00 AM–6:00 PM (ET). Closed on U.S. public holidays.

✉️ Email
support@afezi.com
📞 Phone
+1 (575) 216-6698
📍 Address

1209 Mountain Road Pl NE, Albuquerque, NM 87110, United States

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02

Track your order

Find out exactly where your package is.

Track now
03

Shipping & delivery

Production times, rates and delivery windows.

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04

Returns & refunds

Our 30-day guarantee and how claims work.

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05

Terms & privacy

The fine print, and how we handle your photos.

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06

About Afezi

Afezi makes personalised gifts from your photos — plush keepsakes, color-your-own blankets and more, made to order and checked by real humans before they ship. Use the form below and a real person will get back to you within one business day.